Help center
How can we help?
Short answers about making, finding and paying for your rap videos.
What’s available now
What you can make today:
- You, a duo or your pet from your own photos, or an invented character you describe — rapping a four-line verse on one of five stages. Every video is a 12-second, 768P portrait MP4 with vocals and a beat.
- No account needed. You pay once at checkout and get a private order page plus an email when your video is ready.
- On another device, open the order link from your email and confirm your address with a one-time code.
- Photos are checked when you add them, kept private, and deleted 7 days after your latest video — or sooner if you ask.
Photos
Lyrics
Generating & downloads
Can’t find a video? Open the link in your order email. On a new device, confirm your delivery email with the one-time code to get back in.
Payments & refunds
A photo pass uses the same people and photos for its remaining videos. You can change the words and stage. Photos are kept for 7 days after the latest delivery. Remaining uses do not expire, but after photos are deleted you need support assistance to use them; changing people or uploading new photos to that pass is not self-service yet.
See pricing and the refund policy.
Privacy & deletion
To delete an order’s video and details, use the contact page with your order link. Details are in the privacy policy.
Still stuck?
Email support@raploom.com with your order or video link.